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AQIP Category Two, ACCOMPLISHING OTHER DISTINCTIVE OBJECTIVES, addresses the key processes (separate from your instructional programs and internal support services) through which you serve your external stakeholders — the processes that contribute to achieving your major objectives, fulfilling your mission, and distinguishing yours from other educational organizations.
Processes (P)
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2P1.
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How do you design and operate the key non-instructional processes (e.g., athletics, research, community enrichment, economic development, alumni affairs, etc.) through which you serve significant stakeholder groups?
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2P2.
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How do you determine your organization’s major non-instructional objectives for your external stakeholders, and whom do you involve in setting these objectives? [2P1]
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2P3.
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How do you communicate your expectations regarding these objectives? [2P2]
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2P4.
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How do you assess and review the appropriateness and value of these objectives, and whom do you involve in these reviews? [2P3]
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2P5.
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2P5. How do you determine faculty and staff needs relative to these objectives and operations? [2P3]
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2P6.
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How do you incorporate information on faculty and staff needs in readjusting these objectives or the processes that support them? [2P4]
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Results (R)
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2R1.
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What measures of accomplishing your major non-instructional objectives and activities do you collect and analyze regularly? [2P5]
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2R2.
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What are your performance results in accomplishing your other distinctive objectives? [2R1]
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2R3.
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How do your results for the performance of these processes compare with the performance results of other higher education organizations and, if appropriate, of organizations outside of higher education? [2R2]
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2R4.
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How do your performance results of your processes for Accomplishing Other Distinctive Objectives strengthen your overall organization? How do they enhance your relationships with the communities and regions you serve? [2R3]
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Improvement (I)
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2I1.
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What recent improvements have you made in this category? How systematic and comprehensive are your processes and performance results for Accomplishing Other Distinctive Objectives?
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2I2.
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How do your culture and infrastructure help you to select specific processes to improve and to set targets for improved performance results in Accomplishing Other Distinctive Objectives?
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©2008 Academic Quality Improvement Program, The Higher Learning Commission.
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